Refund policy

RETURN & REFUND POLICY

We want you to be satisfied with your purchase from Precision Clean. We accept eligible returns within 30 days of delivery.

Return Eligibility

To be eligible for a return, the item must be unused, unopened, and in the same condition in which it was received, including its original packaging when applicable. Proof of purchase or an order number is required.

Products that have been used, installed, damaged after delivery, altered, or returned with missing parts may not be eligible for a refund.

Non-Returnable Items

For safety and quality-control reasons, opened or used detailing  chemicals, liquids, consumable products, and other products that cannot be resold in their original condition are not eligible for return, except when the product arrived damaged, defective, or incorrect.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If an item is damaged, defective,  or incorrect, contact us as soon as possible at precisioncleanhouston@gmail.com. Please include your order number and photos of the product and packaging when applicable so we can evaluate the issue.

Return Shipping

Unless the return is due to an incorrect, damaged, or defective item, customers are responsible for return shipping costs. Original shipping charges are generally non-refundable.

Please contact us before sending a return. Returns sent without prior authorization may not be accepted.

Refunds

Once we receive and inspect an eligible return, we will notify you of the approval or rejection of the refund. Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Order Cancellations

If you need to cancel an order, contact us as soon as possible. We cannot guarantee cancellation once an order has entered processing or has been shipped.

Contact

For return or refund questions, contact us at:

Precision Clean
precisioncleanhouston@gmail.com